Reference

Legal terms for India accounts

Open your account with clear terms for access, data use and account changes.

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g18 Legal terms for India accounts
WAYS TO REACH US

Send legal requests the right way

Use the contact path that matches your request. Email works well for record copies, address changes and longer written questions, while in-account chat is the fastest way to confirm what we need from you. If you prefer paper or signed documents, our support team will tell you how to send them and how to label the request so it reaches the legal desk without delay.

Team online

Email support

Write from your registered email when you need a copy of stored records, a correction, or a formal question. Include your account name and the exact change you want, so we can route it without back-and-forth.

In-account chat

Open chat from your signed-in account if you need a quick check on the status of a request or want to confirm which documents we need before making a change.

Postal requests

If you must send signed papers, use the address shared by support and mark the envelope with your account name and request type. We log the delivery date and reply through the contact on file.

DATA AND ACCOUNT CARE

How we handle records and access

We keep legal handling narrow and traceable. Account details, wallet logs and device signals stay inside controlled systems and are used for support, checks and lawful record keeping only.

Data handling

We collect only the details needed to open, run and secure the account, then limit access to staff who need it for support, checks or legal duties. We do not share those records outside the stated purpose without a lawful basis.

Cookies

Cookies help us keep you signed in, remember device choices and notice unusual log-ins. Clearing them in your browser can end the session, but your stored account record stays until a lawful delete or retention step applies.

Account security

Set a strong password, keep your phone and email current, and log out on shared devices. If we see a change request from a new contact route, we may ask for an extra check before acting on it.

Retention

We keep records for service, audit, tax and dispute handling only as long as the law or the case requires. After that, records move to archival storage or are deleted under our retention process.

Who to contact

For access, correction or complaint matters, start with support from your registered contact details. That lets us match the request to the account and track the reply in one file.

Request changes

If your name, address or contact number changes, send the new details and any asked-for proof through the support channel. We confirm the update before it replaces the old record.

Legal questions about your account

These answers cover access, record use, cookies and change requests. If your situation is tied to a state rule, a document issue or a dispute, local law decides the next step and our support team follows that position. You can use the contact paths above to ask for a copy of stored records, send a correction or check what applies to your account.

Access depends on local law and any other legal limits that apply where you are. If your area allows it, you can open an account and complete the checks we ask for before using wallet or table features.

We use account details, wallet logs and device signals to run the service, answer requests and keep lawful records. We keep the use limited to those purposes unless a legal duty or dispute requires more.

Yes. Send the request from your registered contact so we can match it to the account, then we will share the records we are allowed to provide and explain anything we must retain.

Cookies keep you signed in, remember language choice and help us spot unusual activity. If you clear them in your browser, some pages may ask you to sign in again.

Send the new name, address or phone number through support, and include any document the team asks for. We confirm the update before the new record replaces the old one.

We keep legal and account records only as long as needed for service, audit, tax or dispute handling. After that period, they move to archive or are removed under our retention process.

Use in-account chat for a quick route, or email from your registered address if you need a written trail. Add the account name and a short description so we can assign it correctly.

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