Reference

g18 terms for Indian accounts

These Terms & Conditions set the rules for your g18 account, from sign-in and notices to dispute handling.

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g18 g18 terms for Indian accounts
CONTACT PATHS

Where to send questions

If a clause is unclear, reach us through the paths below before you act on it. We keep a written trail for account changes, dispute queries, and notice questions, so your message should include the registered email, the section number, and the date you are asking about. That makes it easier to match the request to the right record and answer in writing.

Team online

Email us

Send the clause number, your registered email, and the exact change you want checked. We use that trail for account notices, consent questions, and dispute queries so the reply matches the right record.

Chat from account

Use the secure chat inside your signed-in account when you need a quick clause check. It ties the message to your profile, which helps us confirm identity before we discuss account changes.

Written request

If you want a correction or a copy of a stored record, send a written request from the email on file. That gives us a clear audit trail and helps avoid mix-ups.

RECORD HANDLING

How we keep records

We keep this policy practical: data is used for account setup, verification, notices, dispute handling, and legal duties only.

Data use

We use the details you submit to run the account, check notices, answer requests, and meet legal duties. We do not use those records for unrelated purposes unless the law asks us to keep them.

Cookies

Cookies remember your sign-in state, language choice, and session preferences. If you clear them, we may ask you to sign in again and set some preferences again, which is normal for account control.

Account security

Keep your password private and update it if you think someone else has seen it. We may pause access after unusual sign-in patterns until the account owner confirms the request.

Retention

We keep records only for the time needed to run the account, answer disputes, prevent misuse, and meet legal retention duties. After that, the records are archived or removed through our standard process.

Change requests

If your contact details change, write from the registered email and name the clause you want adjusted. We may ask for a short confirmation before we change anything that affects notices or access.

Request contact

For any term-related request, include your username, the date, and the exact section. That helps us route the case quickly and keeps our reply tied to the correct account file.

Common questions on these terms

These questions cover the parts of our terms that people ask about first: when the contract starts, how notices work, what records we keep, and how you can ask for changes. If your case sits under a local rule that differs from the text here, local law takes priority where it applies. Send the exact clause number with your request so we can match it to the right account.

They apply when you create, access, or keep an account with us. If local law does not allow access from your location, you should not continue, and we may decline the request.

Yes. Send a request from the email on file and ask for the record you want checked. We may need to confirm identity before we share or amend anything tied to your account.

If you do not accept an updated version, stop using the account and contact us. Continued access after the notice date can count as acceptance only where the law allows that approach.

We post the updated text and use your registered contact method for important changes where required. Keep your email current so notices, deadlines, and account actions reach you without delay.

You can ask us to correct contact details that are wrong or out of date. For changes that affect access or notices, we may ask for another check before we apply them.

Our support team handles the first response, and a records contact handles anything tied to consent, retention, or change requests. Send the section number so we can route it without delay.

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